Schedule in-home care exactly when you need it

Individualised Support is about your goals, interests, and lifestyle.

We work with you to develop a personalised support plan to ensure you achieve the goals that matter most to you. From developing daily living skills to engaging with your local community, our passionate staff will support you as you take steps to live the life you want.

Individualised support offers numerous benefits and caters to various needs. Here are some additional reasons why people choose this approach:

  • Personalised Care:
    Individualised support provides tailored care and assistance based on each person’s specific needs and preferences, recognising that everyone is unique and requires personalised attention.
  • Independence and Empowerment:
    This support aims to empower individuals to become more independent and self-reliant, focusing on developing skills and strategies that enable individuals to make decisions and control their lives.
  • Goal Achievement:
    Individualised support helps individuals set and work towards their goals. Whether improving communication skills, managing finances, or accessing community resources, personalised support offers the necessary guidance and encouragement.
  • Flexibility and Choice:
    Individuals have the flexibility to choose the type and level of support they require, allowing them to have a say in the services they receive, fostering a sense of autonomy and self-determination.
  • Enhanced Quality of Life:
    By addressing specific needs and goals, individualised support can significantly improve individuals’ overall quality of life, promoting well-being, social inclusion, and a sense of belonging within the community.
  • Person-Centered Approach:
    This approach places the individual’s preferences, values, and aspirations at the core of decision-making and service provision, emphasising treating individuals with dignity, respect, and empathy.

These are just some of the reasons why people choose individualised support. The flexibility and personalised nature of this approach enable individuals to receive the assistance they need to live fulfilling and independent lives.

We are here to help when you need us
  • On call 24/7 for client needs
  • Flexible and fast scheduling
  • Regular quality assurance
  • Thorough care management and family support
  • Double the care team staff of other agencies
Individual-support-program

Need hourly care?

Your local team of Client Care Managers are on call 24/7 to answer your questions and work with you to design a customized plan of care that is right for you.

Contact Us Today

Our hourly care services

By helping with daily activities, our caregivers enable clients to maintain their normal daily routines. Hourly home care allows clients to use our caregivers on an hourly or as-needed basis. Surrounded by their possessions, pets, and a familiar environment, our clients receive the support they need to enjoy their regular activities and continue living well at home.

Personal care
  • Assisting with walking and transferring from bed to wheelchair
  • Bathing, dressing and grooming assistance
  • Medication reminders
  • Safety and fall prevention
  • Status reporting to family
  • Toileting and incontinence care
Lifestyle support
  • Light housekeeping
  • Meal preparation and nutrition
  • Laundry and change of bed linens
  • Grocery shopping and errands
  • Transportation to social and recreational activities
  • Assistance with light exercise and outdoor activity